1ten365 Terms and Conditions

To use the 1ten365 platform, you must meet all of the conditions listed below. If these conditions are not met, use of the platform is strictly prohibited.

• Age Requirement: You must be at least 21 years of age. Valid identification may be required to verify your age.
• Legal Capacity: You have the legal capacity to enter into a binding contract, and the applicable laws in your area permit you to engage in this type of activity.
• Registration on Your Own Behalf: You are creating and managing the account entirely on your own behalf and in your own interest, not on behalf of any other person.
• Accurate Information: You will provide complete, truthful, and accurate information at the time of registration and at any subsequent stage.
• One Account Only: Only one account is permitted per person. If multiple accounts are found, all accounts may be closed and balances may be forfeited.
• Restrictions: Persons who have previously requested self-exclusion or whose accounts have been banned may not register again.

The following rules must be followed to create and manage a valid account.

• At the time of registration, you must provide your full name, date of birth, a valid mobile number, and an active email address.
• Use a strong password that has not been used on any other site. It is your responsibility to keep your password secure.
• A copy of your National ID (NID), passport, or driving licence may be requested for account verification.
• As part of payment method verification, your bKash, Nagad, or bank account details may be verified.

• Keep your login credentials (username and password) completely confidential and do not share them with any third party.
• If you suspect any unauthorised activity on your account, notify our support team immediately.
• Transferring or selling your account is strictly prohibited. If this occurs, the account will be closed immediately.

The following rules apply to financial transactions on 1ten365. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

• Deposits will only be accepted from a payment account registered in your own name. Third-party payments are not accepted.
• Deposited funds are generally credited to your account instantly. In the event of a technical issue, it may take up to 24 hours.
• Limits on deposit amounts within a specific time period may apply, depending on your account verification level.

• Withdrawal requests will only be processed to the same payment method used to make the deposit.
• Account verification must be completed before a withdrawal can be made. If verification is incomplete, the withdrawal may be delayed or suspended.
• To withdraw bonus funds, the applicable wagering requirements must be met. Full details are provided in the Bonuses section below.
• As part of our Anti-Money Laundering (AML) policy, large withdrawals may require additional verification, which can increase processing time.
• Deposits cannot be withdrawn directly without placing bets. A minimum turnover of 1 times (1x) must be completed.

1ten365 offers various bonuses and promotional offers. Each bonus is subject to specific terms and conditions, and compliance with them is mandatory.

• The welcome bonus applies only once on the first deposit. Only one welcome bonus is permitted per person, household, IP address, and device.
• If a withdrawal is requested while a bonus is active and before the wagering requirement is met, the bonus will be forfeited.
• The bonus is valid for a specified number of days from the activation date. Any unused bonus will be automatically removed upon expiry.
• If bonus abuse or manipulation is suspected, the bonus may be forfeited and the account may be subject to investigation.

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.
• VIP tier is determined based on your regular activity and loyalty. Cashback is paid every Monday for the previous week.

• 1ten365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses have no cash equivalent and cannot be transferred to another person.
• Any attempt to claim bonuses through multiple accounts or by any dishonest means will result in permanent account closure.

The following rules apply to all betting and gaming activity on the platform. These rules are in effect for the sportsbook, casino, and live gaming.

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled or changed, unless incorrect odds were displayed due to a technical error on the platform.
• Incorrect Odds: 1ten365 reserves the right to void bets placed at clearly incorrect odds. "Clearly incorrect" will be determined by comparison with the prevailing market price.
• Match Cancellation: If a sporting event is cancelled, postponed, or left incomplete, bets will be settled in accordance with the applicable sporting rules.
• Live Betting: Minor discrepancies may occur during live event betting due to data feed delays. Bets placed by exploiting such delays may be voided.
• Game Results: Casino game results are determined by a Random Number Generator (RNG), which is verified on a regular basis.
• Technical Errors: Any winnings generated as a result of a software or server error will be considered void and the deposit will be refunded.

The following activities are strictly prohibited on the 1ten365 platform. Violation of these rules will result in permanent account closure and may result in legal action.

• Money Laundering: Using the platform to launder any illegal funds or for any money laundering purpose is strictly prohibited and is a criminal offence.
• Manipulation and Fraud: Any form of software hacking, use of bots, collusion, or game manipulation is strictly prohibited.
• Multiple Accounts: Creating multiple accounts for the purpose of claiming bonuses or any other benefits is prohibited.
• Arbitrage Betting: Using arbitrage strategies to meet the conditions of bonuses or promotions is prohibited.
• Misuse of Assets: Unauthorized use, copying, or distribution of any intellectual property, software, or data belonging to the platform is prohibited.
• Minor Access: Allowing anyone under 21 years of age to access the platform or operating an account on behalf of a minor is prohibited.

1ten365 gives the highest priority to the security of your personal information. All our data processing is protected by SSL encryption.

• Your personal information is used solely for account management, service improvement, and fulfilling legal obligations.
• Information may be shared with trusted third parties for financial verification purposes, as detailed in our privacy policy.
• Required information may be provided in response to valid requests from legal authorities.
• To learn more about how your data is collected, stored, and used, please read our Privacy Policy.

1ten365 is firmly committed to responsible gambling. We believe that gaming is a form of entertainment, and we are always committed to ensuring it never becomes a problem.

• Setting Deposit Limits: You can set your daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing a limit takes a set amount of time to come into effect.
• Cool-off Period: If needed, you can temporarily deactivate your account yourself for anywhere from 24 hours to 6 months.
• Self-Exclusion: If you feel that gaming is getting out of control, you can apply for permanent self-exclusion through our support team.
• Reality Check: Review your playing time and spending information at regular intervals.

To learn more about responsible gaming, please read our Responsible Gaming page.

1ten365 reserves the right to suspend or permanently close an account in the following circumstances.

• Verification Failure: If the documents required for verification are not submitted within the specified time, the account may be temporarily suspended.
• Suspicious Activity: If unusual activity or suspected fraud is detected on an account, the account may be suspended pending investigation.
• Breach of Terms: Violation of any clause of these terms and conditions, in particular clause 6 (Prohibited Activities), will result in permanent closure of the account.
• Voluntary Closure: You can request to close your account at any time through support. Any remaining balance will be returned, provided it was earned through legitimate transactions.

To the maximum extent permitted by applicable law, 1ten365 will not be held liable for the following.

• For any loss arising from technical errors, server outages, internet disconnection, or failure of third-party services.
• For any loss resulting from unauthorized access to your account due to a security breach on your personal device.
• For any legal complications arising from changes to or enforcement of online gaming laws in your area.
• For indirect, special, incidental, or consequential damages (such as loss of profit or loss of business opportunity).

This section outlines the process for changing the terms and conditions and other general matters.

• 1ten365 reserves the right to modify these terms and conditions at any time. For significant changes, we will notify users via email or a notice on the platform.
• Updated terms and conditions will take effect from the date of publication or from the date specified in the notice.
• Continuing to use the platform after a change has been made means you fully accept the new terms and conditions.

• If any individual clause of these terms and conditions is declared invalid or unenforceable, the remaining clauses will remain in full effect.
• These terms and conditions constitute the entire agreement between you and 1ten365 and supersede all previous oral or written agreements.
• In the event of a dispute, both parties will first attempt to resolve it through discussion. Contact our support team at: [email protected]

If you have any questions or comments regarding these terms and conditions, please contact us via our 24/7 live chat support or by email at ([email protected]). Our support team provides assistance in Bengali.